iPhone 5 Release Date: Sprint and Apple Work on iPhone Connection Problems
Sprint customers who recently purchased the iPhone 4S have experienced connection problems in relation to lagging and speeds.
Both Sprint and Apple are working to fix these problems and have communicated their efforts through internal email, according to Next Web.
The primary complaint by iPhone-using Sprint customers is the excessively slow data speed. This has been a recurring problem since the iPhone 4S released on Sprint Oct. 14.
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Customers immediately flocked to Sprint to take advantage of an iPhone that came with a fast-unlimited plan.
A possible solution to lagging data speeds could be the free AirRave 3G Airvana, which is offered by Sprint.
“Overall, iPhone performance on the Sprint network is consistent with our expectations and the rest of our high-end portfolio,” said Sprint in an official statement. “Sprint also did bench-marking of Sprint’s iPhone against competitor’s iPhones and the testing showed little to no performance difference.”
Sprint said the carrier is seeing a very low return rate for the device; however, the company is watching the reports of speed issues closely. “We do see opportunities to optimize performance, specifically in high network capacity areas. We see this as typical optimization work and do not have any specific area of concern.
“We do see opportunities to optimize performance, specifically in high network capacity areas. We see this as typical optimization work and do not have any specific area of concern,” the statement said.
The iPhone 4S is currently available on AT&T, Verizon and Sprint.
