Nintendo Joy-Con Desync Issue Fix: Controller Problem Fixed With a Piece of Foam
It has been reported that Nintendo is finally issuing a fix for the desync problems that Switch owners experience with their left Joy-Con controller, and it is done with just a piece of foam.
Even before the Nintendo Switch hit the market last March 3, reports were able to identify an issue with the left Joy-Con controller that makes it "intermittently unresponsive" while playing. At the time, it had been speculated that the issue lies in signal interference.
Shortly after the release, more technology enthusiasts speculated that a lot of household items – even an aquarium – can mess up the connection of the left Joy-Con controller. A report from VG 24/7 explained that water from the aquarium can block and absorb radio signals such as the 2.4-gigahertz frequency used on Bluetooth. The media outlet added that microwaves can also interfere with signal frequencies at 2 GHz and above.
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Though Nintendo claims there is no reason for a product recall, they have reportedly been giving customers a free product repair or replacement to fix the issue.
A few weeks since Nintendo Switch was released in the market, CNet tried to reach out to Nintendo and have their Joy-Con fixed. CNet confirmed that no software update can fix the issue because the problem is within the hardware itself, thus, a physical repair is necessary for affected units. On a good note, The publication shared that Nintendo fixed the problem in a jiffy from their experience.
Upon getting back their repaired Joy-Con controller, CNet examined the unit and found out that Nintendo simply added "conductive foam." The piece is believed to be incorporated with nickel or copper, or both. The foam and its components have the ability to block any radio frequency interference.
CNet has also quoted Nintendo as saying: "It is common with any new innovative consumer technology for consumers to have questions, and Nintendo Switch is no exception. There are no widespread technical problems, and all issues are being handled promptly, including the reports regarding the left Joy-Con Bluetooth connection."
Consumers with affected Nintendo Switch units are advised to get help from http://support.nintendo.com/.
