Samsung Galaxy Note 5 Design Fail: Wrong S Pen Insertion Can Break Stylus Detection (VIDEO)
Less than a week after Samsung launched its Galaxy Note 5 in the US, a design flaw has just been discovered with its S Pen.
Samsung Galaxy Note 5 users have encountered a design fail with the South Korean tech giant's new handset, realizing a misguided insertion of the S Pen could permanently damage the device's stylus detection feature.
With the previous Galaxy Note predecessors, inserting the stylus the wrong way was an exercise in futility, as the accessory wouldn't be able to fit into the S Pen slot. This gave Galaxy Note users an indication they were doing something wrong.
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Not so with the Galaxy Note 5. Inserting the stylus at the wrong end is as easy as inserting it correctly, giving just the same amount of resistance either way. Inserted far enough the wrong way, the S Pen gets stuck, without giving users the usual "click" sound when it is inserted in the right direction.
If not jammed permanently, a wrongly inserted stylus, once pulled out, is likely to break the Galaxy Note 5's detection mechanism that determines whether or not there is an S pen attached to the phone.
Samsung was apparently aware of this design flaw before they shipped the phone out last week, but did not provide a solution to the issue apart from stating in the Galaxy Note 5's official manual that the S Pen should not be inserted into the device backwards to avoid damage to either the handset or the stylus.
When reached for a statement, Samsung told BBC.com it recommends that Galaxy Note 5 owners follow the device's user guide to prevent damaging the phone's stylus detection feature, or the S Pen slot.
Samsung's response gives the impression it will not be recalling the Galaxy Note 5, or replacing any of the S Pens despite the apparent design fail.
