ZigOn Breakfast with Fred
Taking Fred Smith's philosophy home, on the job, and into the community. Log onto BreakfastWithFred.com. He's loaded with wisdom!
It has been said that many people think communication is taking turns talking, but that leaves out an important ingredient-the heart. A high jumper broke a world's record. Somebody asked him how he did it and he responded, "I threw my heart over the bar and the rest of me followed."
When the breadwinner comes home from the job, he needs to bring his heart with him and ask his or her mate how their day went. He needs to listen intently to what she says. If empathy is called for, express it; if sympathy, demonstrate it. The same basic principle applies on the job. If you work with and around other people, Fred's wisdom helps you to understand that people don't really care how much you know until they know how much you care-about them. People measure the care factor by the depth of the interest you display in their performance, their future, and even their families at home.
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How do you apply this principle in the community? It works simply because everybody is interested in someone who is interested in them. When you volunteer and use the principles in the community, then your contribution there will be significant, as will be their acceptance of you and your eventual rewards.
A listening ear, a willing spirit, and a genuine interest in others are always going to impress and inspire other people. When people see you genuinely care about others, rather than just yourself, you are more likely to communicate effectively with them. The Bible says that "He who would be the greatest among you must become the servant of all." And you serve willingly and joyfully, and that's what Fred communicates. You do it with love and your effectiveness goes up.
