Windows 10 Specs, Features and News: Anniversary Update Faces Thirdy-Party Webcam Issues
Microsoft gave up two video-encoding streams on their Windows 10 anniversary update, which may be the reason of some major third-party webcam issues.
Excitement was on the air when Microsoft announced a free update on Windows 10 last year. People were flooding great reviews about their new browser, Edge, and all of the other tweaks Microsoft made for their latest release.
However, it seems that things went to a 180-degree turn when Microsoft transmitted a Windows 10 version 1607 or the anniversary update.
Windows 10 update freezes up video on popular Chat App
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Apparently, the Windows 10 Anniversary update, distributed last August 2, no longer supports two important video compression formats: the MJPEG and H.264 codecs. Microsoft-dedicated blog Thurrot.com reported that the company's decision of taking out their support to the two video-encoding streams supposed to solve some of Windows 10 performance issues.
Popularly-used third-party webcams, such as Logitech, are widely affected by Microsoft's software updates. As stated by The Verge, millions of Windows 10 users are now facing third-party webcam problems. Most of them learned this when they encountered a common problem: their videos freeze while using Microsoft-owned video chat application Skype.
With all these software hullabaloos, Microsoft handles the situation by issuing an official statement sent to Gizmodo today. The company confirmed that their recent version of Windows 10 have earned the "highest customer satisfaction". Microsoft also stated that they have received only a few amount of technical problem reports following Windows 10 Anniversary Update. The company assured that their Engineering and customer support team are already conducting investigations regarding this technical issue.
Microsoft's Official Statement
Even when Microsoft's statement was a bit nebulous, if you are currently encountering the same webcam problems faced by other Windows 10 users after shifting to version 1607, then this may be the main reason.
On PC World's report, a certain Mike M. of the Windows Camera Team plans to release a software remedy by next month. However, this is only limited to the MJPEG problem as the fixing of the H.264 issue may take a little longer. He regrettably stated that as long as the fix is not yet released, the problem will still occur.
Some of you can still revert back to an older version of Windows 10, if you updated between August 10 and today. This is due to the fact that Microsoft only gives you 10 days to change your mind about the software.
