Xbox, Outlook, Skype, and One Drive Users Among Those Affected by Microsoft Account Problems
A large number of users that rely on their Microsoft Accounts have reported problems with the login process, where the service reports that their account does not exist. This short-lived hiccup seems to have been sorted out by Microsoft, as accounts seem to have returned to working as normal at about 9:30 a.m. Eastern Standard Time (EST).
A percentage of Xbox, Skype and Outlook users have reported issues with accessing their accounts, logging in, or sending and receiving messages. Xbox has acknowledged issues by tweeting about the outage.
Their Xbox Live status stated that the problem has affected Xbox live accounts, which have been preventing Xbox owners from using their console. The company has promises that their support team "is working to resolve the issue as quickly as possible. Thanks for your patience."
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Meanwhile, Outlook users are in the same boat with many locked out of their email account. The Daily Express reported that a spokesperson has Microsoft have at least started to acknowledge the growing number of complaints. Speaking for the company, the representative said that they are now looking into the problem. "We are aware of reports that some users are having difficulty signing in to some services. We are investigating this issue."
According to Fortune, the notice on the Office 365 also notified users that the online service for Outlook has also been affected: "We're investigating an issue in which some users may be unable to access or use Outlook.com services or feature," according to an earlier notice. It has since been changed when the service has returned to normal.
Related services like Skype and One Drive has also been affected, according to Value Walk. In a later update, Microsoft has reported that other services "should be good to go," although the Xbox 360 users may still see some lingering issues.
