Grand Theft Auto Online Update: Gamers Experience Character Deletions and Confusion with GTA V
GTA Online has been plagued with problems since its launch last week, and after a massive patch fix on Friday, gameplay still has not improved.
Some of the experiences were so bad for players that their characters were deleted from the servers.
"We have received reports from some players who experienced losing characters, progress, items, and/or in-game cash during the first few days after release,"Rockstar said on its support site. "We are working diligently to identify and correct the causes for these losses, as well as to establish how best to restore any lost progress and value."
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According to Crave.net, some players lost in game currency that was purchased with "real life" money. That is the "value" Rockstar is referring to in their statement.
"We are in the process of determining the options for addressing the issues for those players who have been affected. Please stay tuned for further updates," they also posted.
Rockstar also posted about safe game save instructions. It appears there are problems regarding the distinction of GTA Online and GTA V.
"When exiting GTA Online, please pause the game and choose to return to Single Player. This will trigger a save and ensure that progress since the last auto-save is recorded," Rockstar said. "If you purchase items and immediately power the console off or exit through console system menus, those items may not be saved.
"If you are trying to access GTA Online and Rockstar Cloud Servers are unavailable, please exit to GTA V Story Mode and try entering GTA Online again through the Pause menu in Story Mode. We will be issuing a title update that will fix this issue as soon as possible."
The company warned gamers that the online version may be a bit buggy because of the overwhelming success and demand of GTA V. Development and last minute fixes were likely delayed or pushed to the back burner.
GTA Online launched on October 1, and Rockstar immediately issued and apology.
"We apologize for any inconvenience, and thank you for your patience while we work to resolve this."
